We realize that ordering on the internet can sometimes lead to problems. While we are relatively new to the internet, we owned and operated more than one face-to-face business in Mt. Pleasant (pop. 12,000) for over 30 years.
As in our former businesses, rather than selling once to a customer, we want to provide quality products and first-class customer service to repeat customers! We don't just want to sell to you, we want to sell to your friends, too!
Here are a few unsolicited e-mails from our TurnerPlates website customers:
Hi Robert
Just a quick note to let you know the domes arrived yesterday and they are in great condition. Thank you very much for your service.
Tom
Salisbury Mills, New York
Note: The following e-mail relates to our refunding excess shipping the customer paid due to a glitch in the US Postal Service rate quote website, which we use to calculate shipping
I am happy with the plate and happy with what I paid for it. If it isn't too late, just keep the extra shipping. I don't need it and it will cost you more than it is worth to send it to me. And besides, I am pleasantly shocked at your honesty. You deserve a reward for it. I don't think many people on the internet would be this honest. Thanks again
Tim
Seahurst, Washington
The plates arrived Saturday, AND THEY ARE GREAT!!! Very pleased with them and they look like new -- actually probably better than new. Very nice job on the painting -- I'd like to see how that is done someday. Very nice and interesting business you have, and a great to provide. I will definitely recommend you to any other old car owner looking for plates -- maybe even put a link on my web site when I get time.
Russell
Heidenheimer, TX
Hi Robert,
I received the items yesterday. Thanks a bunch. I love NOS Federal Signal stuff! You're my hero.
Dave
Columbus, Ohio
Thanks so much! We got the plates and they look great! My hubby was so excited about them! Thanks for being so great to deal with!
Carmen
Fort Worth, Texas
We want happy customers! Most of our plates come with a written 10-day money-back guarantee. If you aren't pleased with them, you can return them for a full refund, less shipping charges.
