How to Order
For your safety we do not accept payment for orders directly from the website. When you find plates that you want to order from our website, please notice if the plate's description shows either of the following status:
ON HOLD - someone else has placed the plate on hold pending payment. If their payment is received in a timely manner, it will be sold to them. You may e-mail us to request that we consider you as a backup buyer if we do not receive timely payment from the original purchaser. If we don't, we notify backup buyers in the order that their request was received (e-mail date and time) that the plate is available and give them the opportunity to purchase it.
SOLD - The plate has been sold and payment received. We simply haven't had time to remove it from the website, but will do so during our next update.
Next, send us an e-mail requesting that the plate(s) you want be placed on HOLD in your name. Your e-mail must contain all the following information:
A subject line - we delete e-mails that do not contain a subject line or if the subject line does not refer to license plates without opening them to cut down on spam.
Your full name (First and Last).
Your complete mailing address (we must have this to compute shipping charges). A physical address is required for larger items (emergency equipment, etc.).
Your correct e-mail address (to correspond with you about your order)
Tell us if you have dial-up or broadband internet so we know whether to automatically send photos of alternate plates if the plates you request were put on hold for someone else or sold before we received your e-mail. Several photos make for a large e-mail. We automatically send them to broadband accounts, but ask dial-up customers if they want us to send photos before actually sending them.
A list of the plate(s) or other items that you would like to purchase. List the ITEM NUMBER, and the year, state, type, and plate number. (For example "Item 1234: 1956 TX Auto AAA-000")
We consider placing plates on hold as your binding obligation to purchase the plate(s). Do not place plates on hold unless you intend to purchase them immediately.
When we receive your e-mail, we will check the status of each plate you request and send you an e-mail listing the plates we have, cost, sales tax (if any), shipping charges, and insurance cost (unless you request us not to insure your order). We will advise you if any plate(s) you requested were previously placed on HOLD (someone ordered them before you), or were previously SOLD.
In some issues the plate shown may be our only one, or we may have several. If you request a plate that was on HOLD before we received your e-mail, our e-mail will inform you of any similar plates we have that you may want and give you the opportunity to purchase those plates.
We place plates on HOLD strictly determined by the order of the date and time of e-mails requesting us to do so. If you are the first to order, we HOLD the requested plate(s) in your name pending payment for 10 days following the date of our confirming e-mail.
We currently ship to United States addresses only. If you are visiting our site from outside the United States and want to purchase plates, please e-mail us (English only) and we will research shipping to your country. Since each country's laws are different, we can't promise to ship but will let you know as soon as possible if we can.
